Note:

No other patch is needed on the core server as this patch includes the contents of the console and Web console patches.

LANDesk Software Version 8.70 SP6

November 2008

This readme describes the main issues addressed in LANDesk Software 8.7 SP6. This service pack also includes all fixes made in SP1 through SP5. A complete list of the fixes in service pack 1 through 5 is available at http://community.landesk.com/downloads/ServicePack/87sp5readme.txt.

EXCEPT AS RESTRICTED BY LAW, THE SOFTWARE PROGRAMS CONTAINED IN THE FILE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE OR FITNESS FOR A PARTICULAR PURPOSE.

This readme is divided into the following sections:

Installing this service pack

You need to install this service pack on all clients, core servers, additional consoles, Web console servers, rollup core servers, off-core inventory servers, and managed devices. The easiest way to update managed devices with the service pack is to use the Security and Patch Manager tool.

Make sure you exit the Management Suite Windows console before applying this service pack to core servers and additional consoles. We also strongly recommend that you back up your core server and databases before applying this service pack.

Warning for customers with an off-core inventory server
Before applying this patch to the core server, make sure you stop the inventory service on the off-core inventory server. Failure to do this can result in possible database corruption. This patch updates the database tables and if an off-core inventory server inserts a scan into the database during this process, the update may fail.

Installing on the core server
  1. Double-click on the self-extracting executable and extract it. It is recommended to extract to a permanent location.
  2. From the extracted files, run Setup.exe from LD87-SP6-Core on the core server.
  3. When Setup finishes, reboot the core server. A reboot is required.
Installing on off-core inventory servers

After you've applied this service pack to the core server, you must apply this service pack to all off-core inventory servers, if you have any.

  1. If not already extracted, double-click on the self-extracting executable and extract it. It is recommended to extract to a permanent location.
  2. From the extracted files, run Setup.exe from LD87-SP6-Core on the off-core inventory servers.
  3. When Setup finishes, reboot the off-core inventory server.
Installing on additional (remote 32-bit) management consoles not physically located on the core server

Additional (remote 32-bit) consoles need to be updated to SP6 to connect to the upgraded core server and database. The console version is verified with the database. Historically the console did not check the service pack version and all versions were allowed to connect. This caused issues with old consoles being unable to handle the additional data or causing the console to corrupt data due to schema mismatches. This feature was implemented to enforce remote console updates.

After patching the core, choose ONE of the following methods for updating remote 32-bit consoles:

Installing on all Web console servers not physically located on the core server
  1. If not already extracted, double-click on the self-extracting executable and extract it. It is recommended to extract to a permanent location.
  2. From the extracted files, run Setup.exe from LD87-SP6-Webconsole on each addition off-core Web console.
  3. When Setup finishes, reboot.
Installing on managed clients

After patching the core, choose ONE of the following agent update methods:

Installing on Server Manager clients

After patching the core, choose ONE of the following agent update methods:

Installing on the rollup core server
  1. If not already extracted, double-click on the self-extracting executable and extract it. It is recommended to extract to a permanent location.
  2. From the extracted files, run Setup.exe from LD87-SP6-Rollupcore on the rollup core server.
  3. When Setup finishes, reboot.

Additional SP6 information

The following sections describe important changes SP6 makes that you may want to be aware of. This service pack includes SP1 through SP5, and important SP1 through SP5 changes are described in another readme available at http://community.landesk.com/downloads/ServicePack/87sp5readme.txt.

Agent changes

Asset Management

Connection Control Manager

Console

Inventory changes

Macintosh

OS deployment and provisioning changes

Provisioning

Remote Control

Reporting

Security and Patch Manager changes

Software distribution changes

Software Licensing Monitoring

LANDesk Trusted Access

Other changes

Additional SP1 through SP5 information

This service pack includes SP1 through SP5, and important SP1 through SP5 changes are described in another readme available at http://community.landesk.com/downloads/ServicePack/87sp5readme.txt.