Description

When trying to run a query or report that requires a long time to complete from the web console, the following red text error message is received:

Server Error in '/remote' Application.

Request timed out.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details:

System.Web.HttpException: Request timed out.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

HttpException (0x80004005): Request timed out.

How to increase WebConsole timeout

Increase the time out for the web console by doing the following:

1. On the server that hosts the web console, open the file c:\inetpub\wwwroot\remote\web.config with a text editor.
    

2. Add the line httpRuntime executionTimeout="360" as shown below:
    
   
   -----------web.config-------------------
    

3. Save the web.config file and close the text editor.
    

4. Open the Internet Information Services (IIS) Manager application
    

5. Go into the properties for the Remote folder under the Default Web Site.
    

6. In the Application Settings section, click on the Configuration button.
    

7. Click on the "Options" tab, and set the "Session Timeout" and "ASP Script timeout" to the desired values.
    

8. Run IISRESET