Question:

How to uninstall the LANDesk agent?

Answer:

Run UninstallWinClient.exe. This program is located in the ldmain share on the Core Server. It can be run from that share or copied to the local client and executed. It is standalone and doesn't rely on any other files to run. Uninstallwinclient.exe removes the Windows agent only.

By design, uninstallwinclient.exe will remove:

• All LANDesk files except some in ‘all users\application data\’ such as the APM DB

• All LANDesk start menu shortcuts

• All LANDesk services

• All registry values and keys except the common API keys containing the LANDesk GUID

UninstallWinClient.exe has the following command-line options:

If you want to uninstall the agent remotely, Uninstallwinclient.exe can also be deployed as an Executable Distribution Package.

• No additional files need to be added to the distribution package.

• It's recommended to use the /NOREBOOT switch in the package if there is an end user using the client so that the machine doesn't reboot and cause the user to lose work.

• When you distribute this package, the agent will be uninstalled but the status of the task will remain "active" until it times out and eventually fails. This is because the agent is no longer able to report status back to the core.

If uninstallwinclient.exe is failing to remove part of the agent and is causing problems:

• Try the version of uninstallwinclient.exe from the newest service pack.

• Notify customer support.

Related questions:

How to uninstall the LANDesk client without rebooting?

What are the UninstallWinClient.exe command line options?