If a client is not regularly sending in a full inventory scan, you can create a script to force a scan to run.

In the LDMS Console, go to Tools | Distribution | Manage Scripts.

Find the script called inventoryscanner. This is included by default with the LANDesk installation. Right click and choose edit.

In the Machines_Win section, go to the end of the line where ldiscn32.exe is being called. Add a /F and a /SYNC to the ldiscn32.exe command line. This will force a full hardware and software scan.

Here is the example:

\[MACHINES_WIN\]

;--- assumes that ldappl3.ini is in same dir as the .exe

REMEXEC1=%LDMS_CLIENT_DIR%\LDISCN32.EXE /NTT=%server%:5007 /S="%server%" /I=HTTP://%server%/ldlogon/ldappl3.ldz /NOUI /NOCD /F /SYNC