Problems/Symptoms:

Checking the Remote Control option when creating a new agent does not save setting.

Fix:

Apply the latest Service Pack to the core server.

Then apply patch RC-12396787.4.zip

Applies to:

LANDesk Management Suite 8.7

A supported patch is now available from LANDesk. This patch is undergoing additional testing. Therefore, if you are not severely affected by this problem, LANDesk recommends waiting for the service pack that contains this patch. To resolve this problem immediately, contact LANDesk Customer Support to obtain the patch.

This archive contains files that have not been fully regression tested by LANDesk software, ltd. The issues outlined in this text have been corrected and tested, and the files in this archive are fully supported by LANDesk software, ltd. However, they are considered pre-service release. LANDesk software, ltd. makes no warranty as to problems arising as a result of installing these files.