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When selecting detach child action the query window shows no results

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Created on: Nov 12, 2008 4:38 PM by JShirley - Last Modified:  Oct 11, 2010 6:56 AM by Ljones
Question

When selecting detach child action the query window shows no results

Answer

You need to configure the results window to show what you need to see:

 

Take a full database backup

Go into object designer

Locate and highlight the Incident object

Click on Results Output Attributes and a button with ... will be displayed. Click on this and the Results Output Selection window will be displayed

Add in the columns that you want to see on the query - I would recommend adding Reference Number and Title

Save the changes

Environment

ITBM all versions

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