Skip navigation
Currently Being Moderated

What does soft delete or soft deleted mean?

VERSION 2  Click to view document history
Created on: Nov 12, 2008 4:38 PM by JShirley - Last Modified:  Sep 6, 2010 2:44 AM by KarenPeacock
Question

What does soft delete or soft deleted mean?

Answer

Soft deleted means that although you have deleted the record through Service Desk the object has been set to soft delete the record.  Therefore instead of completely removing the record it will flag the record as deleted.  For example if you delete an analyst record through Administration it is kept in the database for historic reporting purposes.  You can then still query on this analyst record through query tool  but you will not see it in the Administration list of analysts or when assigning to analysts.  To find all records which have been soft deleted you would query on where deleted = 1.

Environment

Service Desk

Comments (0)
LANDESK Community powered by Jive SBS® 4.5.7.1  |  Legal Notices  |  Privacy Policy  |  Icon 

TweeterOn Twitter  |  Icon FacebookOn Facebook © 2007 LANDESK Software