Problems/Symptoms:

When you open help in the Admin (or Designer) Console and attempt to search for a keyword, you always get this message:

No topics found.

This occurs no matter what keyword you search for. This is a screenshot of the message:

Resolution:

1) Open a web browser and browse to http://www.landesk.com.

2) Click on Support & Downloads > Product Documentation > LANDesk Asset Lifecycle Manager 3.5 > LANDesk Asset Lifecycle Manager online help (ZIP).

3) Extract the contents of the ZIP file.

4) Copy the Designer.chm file to the Service Management Directory.

Applies to:

Asset Lifecycle Manager 3.5