The first thing to check when this happens is to look at the Inventory Server Service to make sure that it is running. Any entry in the console for Bare Metal devices will need the Inventory Service running in order to insert the device into the database.
- If the Inventory Service is in a state of "Starting", then there is a problem and the core may need to be rebooted to resolve. If this does not resolve the problem with the Inventory Service starting, there may be an issue with the database or with connectivity to the database.
Possible workaround if the Inventory Service is running:
You can run barescan.exe from the managementsuite directory.
barescan.exe -v name=test mac=123456789aac
When using the command line method for testing if the following error was displayed:
unable to create ScanDirEmitter connection to core server:"CORE SERVER NAME"
- To resolve this issue the following steps were taken:
Needed to add the non LDMS Administrator account to the LDSCAN folder with the following Security permissions
Modify, Read & Execute, List Folder Contents, Read, Write
- Determine what is causing the Inventory Service to not start. (You may need to contact the Inventory Support Team to resolve)
Once the Inventory Service will start the Bare Metal devices will show up in the database.