I'd backup and upgrade. Make sure you read the docs on this site re backup and upgrade.

Today we did an upgrade from LDMS 8.7 SP5 to LDMS 8.8 SP2 with our reseller.

After the installation we had some errors! 

- we couldn´t create a bare metal server

- the webconsole couldn´t be launched

- a lot of PXE, Provisioning issues

- Launchapd, Powermanagement, Inventory, SWdeployment, remote controle and all other products seemed to be OK

----------------

We did an database - restore and rolled back the last virtual snapshot of the Landesk Coreserver

In two weeks we will try a fresh installation!

I hope it will work ( wish me luck )

the installation went through with no errors!

1) upgrade to LDMS 8.8

2) installation of SP2

Yes,      After the process we checked all products and found those issues! ( Bare metal, Provisioning, web console)

(maybe there are some more problems we didn´t regognized)

Yes, now we are back on 8.7 SP5 with the database from yesterday!

I hope a fresh installation will work!

I don´t feel anything       I have no choise!  the upgrade failed!  

There should be a log in the Managementsuite\log directory. That will help indicate the cause. 

However, it is probably not an upgrade issue but a known issue that has a Post SP2 patch.  Which means you will probably see this on your clean install as well.

Contact support for patch: PRV-928388.2

The install recreates the COM+ Applications, so the LANDesk1 COM+ Application Identity is reset to default.  The install tells you this and tells you to reconfigure it.  Did you do reconfigure this identity to be a domain account?  If not, then that is all you needed to do.

You should elaboate.  Maybe post the errors in the OSD section. 

Did you backup your WinPE image?  Cause we will overwrite yours with the one from the 8.8 install.  I am not sure if we back it up for you.

Did you add the drivers you have added to your old WinPE image to the new 8.8 WinPE image?

Did you redeploy your PXE Reps?

Hi Thomas,

Were you remoted into the vmware machine? I have seen a few instances where there was an issue with RDPing the core or  RDPing to the VM host or connecting to the VM host with VMWorkstation and the installation not using session 0 and creating empty logs.

The way I got around this was to create a free account  on www.logmein.com and installed the plugin on the core server temporarily and used the website to connect to the core and upgrade. Since www.logmein.com is all java based it doesn't affect LANDesk like RDP with session 0 does or VMWorkstation.

Good luck!

Hi @ all!

the fresh installation caused us the same problems like the upgrade did!

But we found solutions for all of our issues!

- the Provisioning didn´t work well ( no PXE found, not able to create Bare Metal Server, ...)

     solution:   Installing Patch PRV-928338.2

- the webconsole didn´t start (couldn´t validate user)

     solution:   1) DB-migration to local SQL 2005  (we used a SQL 2000 SP3 database)

                    2) proxy-configuration, so that the browser didn´t use the proxy when you type in the core-server

                        ( we use a *.pac file for the Proxy-configuration)

Now I am happy with the new 8.8 SP2 version!