LANDesk User Community: threw an Initialization error

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7 Replies Last post: Dec 5, 2008 1:33 PM by rhyous

shawn

37 posts since
May 29, 2008

Currently Being Moderated

Dec 2, 2008 1:45 PM

threw an Initialization error

launching the console for 8.7 i get (type initializer for "computer" threw an exception) error. I tried both of the following

http://community.landesk.com/support/docs/DOC-2098;jsessionid=237064F2E73CA4ADEF20F8B40749A5A1

http://forum.landesk.com/support/docs/DOC-1630

any other suggestions? neither seemed to work.

Corrie Salisbury

198 posts since
Apr 22, 2008

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1. Dec 4, 2008 9:06 AM

in response to: shawn

Re: threw an Initialization error

Hi Shawn,

Is this a remote console or the core console?

In your event viewer do you have any error messages regarding ASP .NET when you attempt to launch the console?

Do you have version of ASP .NET 2.0, 3.0 or 3.5 on this computer with the error?

Can you copy and paste your entry from the console.exe.log file found in the managementsuite directory for your login attempt?

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shawn

37 posts since
May 29, 2008

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2. Dec 4, 2008 1:24 PM

in response to: Corrie Salisbury

Re: threw an Initialization error

forgive my lack of knowledge.

i believe it to be the remote console as i can remote to the server and launch from there, but the console i run directly from my desktop is the issue.

i do not have asp.net or any related errors in event viewer

CONSOLE.EXE.LOG information. thanks for the help

12/4/2008 1:03:40 PM : FormMain: Enter constructor
12/4/2008 1:03:41 PM : FormMain: InitializeComponent
12/4/2008 1:03:41 PM : FormMain: Leave constructor
12/4/2008 1:03:48 PM : Connnecting to the database.
12/4/2008 1:03:48 PM : Authenticating NT User
12/4/2008 1:03:49 PM : Authenticating the user.
12/4/2008 1:04:21 PM : Connecting to the database
12/4/2008 1:04:22 PM : FormMain.ConnectToDatabase(): Checking database version
12/4/2008 1:04:22 PM : Creating current user and resolving scopes
12/4/2008 1:06:03 PM : Validating Landesk licenses
12/4/2008 1:06:03 PM : Connnecting to the database.
12/4/2008 1:06:03 PM : Authenticating NT User
12/4/2008 1:06:04 PM : Disconnecting the previously logged on user.
12/4/2008 1:06:04 PM : Authenticating the user.
12/4/2008 1:06:04 PM : Connecting to the database
12/4/2008 1:06:04 PM : FormMain.ConnectToDatabase(): Checking database version
12/4/2008 1:06:04 PM : Creating current user and resolving scopes
12/4/2008 1:07:43 PM : Validating Landesk licenses
12/4/2008 1:07:43 PM : Initializing the network tree
12/4/2008 1:07:44 PM : Core.OnShowTreeNodes:DeviceTopNode
12/4/2008 1:07:44 PM : Core.OnShowTreeNodes:DeviceTopNode
12/4/2008 1:07:44 PM : Core.OnShowTreeNodes:ConfigurationTopNode
12/4/2008 1:07:44 PM : Core.OnShowTreeNodes:End
12/4/2008 1:07:44 PM : DeviceTopNode.OnShowTreeNodes:MyDevices
12/4/2008 1:07:44 PM : DeviceTopNode.OnShowTreeNodes:UserDeviceGroup
12/4/2008 1:07:44 PM : DeviceTopNode.OnShowTreeNodes:AllDeviceGroup
12/4/2008 1:07:44 PM : DeviceTopNode.OnShowTreeNodes:UserGroups
12/4/2008 1:07:44 PM : QueryTopNode.OnShowTreeNodes:MyQueries
12/4/2008 1:07:44 PM : QueryTopNode.OnShowTreeNodes:Public Queries
12/4/2008 1:07:44 PM : QueryTopNode.OnShowTreeNodes:All Queries
12/4/2008 1:07:44 PM : QueryTopNode.OnShowTreeNodes:User Queries
12/4/2008 1:07:47 PM : Initializing the shared library.
12/4/2008 1:07:47 PM : Setting up the user.
12/4/2008 1:07:47 PM : Initializing the network tree
12/4/2008 1:07:48 PM : Core.OnShowTreeNodes:DeviceTopNode
12/4/2008 1:07:48 PM : Core.OnShowTreeNodes:DeviceTopNode
12/4/2008 1:07:48 PM : Core.OnShowTreeNodes:ConfigurationTopNode
12/4/2008 1:07:48 PM : Core.OnShowTreeNodes:End
12/4/2008 1:07:48 PM : DeviceTopNode.OnShowTreeNodes:MyDevices
12/4/2008 1:07:48 PM : DeviceTopNode.OnShowTreeNodes:UserDeviceGroup
12/4/2008 1:07:48 PM : DeviceTopNode.OnShowTreeNodes:AllDeviceGroup
12/4/2008 1:07:48 PM : DeviceTopNode.OnShowTreeNodes:UserGroups
12/4/2008 1:07:48 PM : QueryTopNode.OnShowTreeNodes:MyQueries
12/4/2008 1:07:48 PM : QueryTopNode.OnShowTreeNodes:Public Queries
12/4/2008 1:07:48 PM : QueryTopNode.OnShowTreeNodes:All Queries
12/4/2008 1:07:48 PM : QueryTopNode.OnShowTreeNodes:User Queries
12/4/2008 1:07:48 PM : Initializing the shared library.
12/4/2008 1:07:48 PM : Setting up the user.
12/4/2008 1:07:48 PM : WakeOnLan.Init(): Core = NSILANDESK, WakeOnLan port = 0
12/4/2008 1:07:49 PM : FormMain: Enter FormMain_Load
12/4/2008 1:07:50 PM : FormMain: InitializeDockingManager
12/4/2008 1:07:50 PM : FormMain: LoadToolbarImageListImages
12/4/2008 1:07:50 PM : FormMain: LoadMenuImageListImages
12/4/2008 1:07:50 PM : FormMain: InitializeMenu
12/4/2008 1:07:50 PM : FormMain: Setup Event Handlers
12/4/2008 1:07:50 PM : FormMain: Prep Background Discovery
12/4/2008 1:07:50 PM : FormMain: Load User Data (layouts, etc) begin
12/4/2008 1:07:50 PM : FormMain: Enter LoadUserData()
12/4/2008 1:07:50 PM : FormMain: Enter LoadTools()
12/4/2008 1:07:50 PM : FormMain: Begin Serialize
12/4/2008 1:07:51 PM : FormMain: End Serialize
12/4/2008 1:07:51 PM : FormMain: AddToolsToToolsMenu
12/4/2008 1:07:51 PM : FormMain: Leave LoadTools
12/4/2008 1:07:51 PM : FormMain: Enter LoadLayout [\\NSILANDESK\ldmain\layouts\NSILANDESK\sgriffi\Current.vw]
12/4/2008 1:07:51 PM : FormMain: OpenTool [LANDesk.ManagementSuite.WinConsole.AMTPlug.AMTPlug]
12/4/2008 1:07:51 PM : FormMain: OpenTool [LANDesk.ManagementSuite.SoftwareDistribution.WinUI.DeliveryMethods.DeliveryMethodForm]
12/4/2008 1:07:52 PM : FormMain: OpenTool [LANDesk.ManagementSuite.SoftwareDistribution.WinUI.PackageManager.PackageManagerForm]
12/4/2008 1:07:52 PM : FormMain: OpenTool [LANDesk.ManagementSuite.SoftwareDistribution.WinUI.TaskScheduler.TaskSchedulerForm]
12/4/2008 1:07:53 PM : FormMain: OpenTool [LANDesk.ManagementSuite.LDHM.WinConsolePlugins.CabWizard.FileListToolForm]
12/4/2008 1:07:53 PM : FormMain: OpenTool [LANDesk.ManagementSuite.PatchManagement.PatchForm]
12/4/2008 1:07:53 PM : Registering with AMS alerting.
12/4/2008 1:07:54 PM : EnableAMS2(true).
12/4/2008 1:07:54 PM : EnableAMSLite(true).
12/4/2008 1:07:54 PM : EnableLANDeskEventLog(true).
12/4/2008 1:07:54 PM : EnableNTEventLog(true).
12/4/2008 1:07:54 PM : FormMain: OpenTool [LANDesk.ManagementSuite.WinConsole.Ldsm.LdsmContextMenu]
12/4/2008 1:07:54 PM : FormMain: Begin DeSerialize
12/4/2008 1:07:54 PM : FormMain: DisplayToolBox
12/4/2008 1:07:54 PM : FormMain: Set Column Widths
12/4/2008 1:07:54 PM : ColumnSet Error: Error setting column set from view.
12/4/2008 1:07:54 PM : ColumnSet Error:     at LANDesk.ManagementSuite.Database.LanDeskDatabase.get_IDal()
   at LANDesk.ManagementSuite.WinConsole.Queries.Query.xcb8b00a3135fbe23(Int32 x2f53414bc7a8044e)
   at LANDesk.ManagementSuite.WinConsole.Queries.Query.Initialize(Int32 queryID)
   at LANDesk.ManagementSuite.WinConsole.Tools.ColumnSets.ColumnSet.Initialize(Int32 id)
   at LANDesk.ManagementSuite.WinConsole.Queries.Query.Initialize()
   at LANDesk.ManagementSuite.WinConsole.Queries.Query.get_DisplayColumns()
   at LANDesk.ManagementSuite.WinConsole.Groups.ColumnsInfo..ctor(ColumnSet columnSet)
   at LANDesk.ManagementSuite.WinConsole.FormMain.ChangeGlobalColumn(ColumnSet columnSet)
   at LANDesk.ManagementSuite.WinConsole.FormMain.x1ad54fd426571a47(String xb44380e048627945, Boolean xfbda91bf08059adb)
12/4/2008 1:07:55 PM : FormMain: Leave LoadUserData()
12/4/2008 1:07:55 PM : FormMain: Load User Data (layouts, etc) end
12/4/2008 1:07:55 PM : FormMain: Leave FormMain_Load
12/4/2008 1:07:56 PM : Main form closing.
12/4/2008 1:07:56 PM : System.ComponentModel.CancelEventArgs
12/4/2008 1:07:56 PM : SocketShutdown
12/4/2008 1:07:56 PM : Closing m_Socket
12/4/2008 1:07:56 PM : Closing m_IcmpSocket
12/4/2008 1:07:56 PM : 0 outstanding ping requests exist
12/4/2008 1:07:56 PM : Finished SocketShutdown
12/4/2008 1:07:56 PM : Finished waiting for discovery comm to dispose.

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Corrie Salisbury

198 posts since
Apr 22, 2008

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3. Dec 4, 2008 1:27 PM

in response to: shawn

Re: threw an Initialization error

From the log it looks like it cannot create your column set and then closes the connection. If possible attach the full log to the post?

I would try going to the \\coreserver\ldmain\layouts\ and find the folder inside here that has your login name as the folder name and rename it to something like XXXusername. Then go back to your computer and try to login again to the console.

Let me know what happens.

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shawn

37 posts since
May 29, 2008

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4. Dec 4, 2008 1:36 PM

in response to: Corrie Salisbury

Re: threw an Initialization error

tried renaming the folder but no luck.

attached is the total log file.

Attachments:

Console.exe.log (196.4 K)

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Corrie Salisbury

198 posts since
Apr 22, 2008

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5. Dec 4, 2008 4:46 PM

in response to: shawn

Re: threw an Initialization error

Log looks pretty clean. See if have any network connections to the core with net use, if you do, disconnect them, reboot and try your console.

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shawn

37 posts since
May 29, 2008

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6. Dec 5, 2008 1:14 PM

in response to: Corrie Salisbury

Re: threw an Initialization error

sorry to say nothing in net use to the core server.

any other paths we can try?

i also have no liscense key in the registry, anyway that can be manually added if that is part of the problem?

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rhyous

750 posts since
Nov 19, 2007

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7. Dec 5, 2008 1:33 PM

in response to: shawn

Re: threw an Initialization error

Did you reinstall the console. The process for doing this is as follows:

1. Uninstall the Remote Console from Add / Remove Programs.

2. Reinstall the Remote Console.

3. Install the LANDesk Service Pack to the Remote Console.

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This Question is Possibly Answered

Dec 2, 2008 1:45 PM

threw an Initialization error

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