Am trying to uninstall winzip application through Landesk, i have build a uninstall package through landesk package builder, but when am scheduling this task am getting teh following error "Failed to download additional package, reset the hash Value".
Its not with this package but whenever am doing software distribution maximum of time am getting the above error, the log of teh same has been attached.
Is there a reason you are using package builder to remove winzip? i would suggested checking the MSI uninstall string in the registry (HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall).
In which case, navigate to the registry path above as advised, and find the uninstall string that relates to that application. The will give you the exact command (usually) to run to remove the application.
