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1846 Views 3 Replies Latest reply: Sep 12, 2011 7:12 AM by zman RSS
MrGadget Specialist 409 posts since
May 16, 2011

Has received 6 of 9 achievements.
Currently Being Moderated

Sep 9, 2011 8:00 PM

Running different agent configurations and updating agent

I'm running LD Management suite 9 SP2.

Due to different circumstances I've had to install mostly standard agent, a server agent on servers, standard agent with permissions, and standard agent with power management.

Recently I dowloaded the monthly updates for landesk. How to I do agent updates without messing up all the different agents I have deployed and turning them back into 1 standard agent?

  • zman Master 3,277 posts since
    Dec 14, 2007

    Has received 9 of 9 achievements.

    I would suggest you use Patch Manager to distribute the MCPs to the clients. It will not mess with your current agent configurations just update the necessary files.  http://community.landesk.com/support/docs/DOC-22568

  • Specialist 240 posts since
    Apr 4, 2008

    Has received 6 of 9 achievements.

    Tried the Link and it worked for me okay.

     

    Best Regards

    Troga

  • zman Master 3,277 posts since
    Dec 14, 2007

    Has received 9 of 9 achievements.

    Just in case you still can't access:

    How to use Patch Manager to deploy a Monthly Component Patch

    VERSION 20                  Click to view document history
    Created on: Mar 2, 2011 9:01 AM by Aaron Neal - Last Modified:  Aug 17, 2011 1:09 PM by David Holland

    Scenario:

     

          As needed LANDesk Support will release Monthly Component Patches to add  new features to the product or resolve defects that have been  discovered.
    As part of the Monthly Component Patch a vulnerability  definition will be included that will allow LANDesk Patch Manager to  detect and repair your clients.

     

    Instructions:

     

    Note:

    • The Monthly Component Patch must be installed on the core before following the instructions below.
    • You need to run Download Updates for LANDesk Updates to obtain the newest product definitions.

     

    Locate the Custom Definition

    Browse  to the location the Monthly Component patch is extracted to. There is  one .xml file that contains the Custom Definition Information.

     

    Import the Custom Definition

     

    Existing Patch Manager customers:

    1. From a LANDesk 32bit console.
    2. Click Tools | Security and Compliance | Patch and compliance
    3. Change the Type to Custom Definitions.
    4. Click the Import Custom Definition Icon.
    5. Change the file type from "LANDesk exported item files(*.ldms)" to "Import Files(*.xml; *.rdlx)
    6. Browse to the location you saved the .xml file.
    7. Click Open.
    8. Select Update and click Import.
    9. An additional window will open showing the progress of the import.
    10. Click Close when the import is complete.


    Customers without Patch Manager:

    1. From a LANDesk 32bit console.
    2. Click Tools | Security and Compliance | Patch and Compliance
    3. Click the Download Updates icon.
    4. Click the Import/export tab.
    5. Click Import settings from a file....
    6. A additional window will open allowing you to browse to the location of the Vulnerability XML file.
    7. Change the files type from "LANDesk exported items files(*ldms)" to "Import Files(*.xml; *.rdlx).
    8. Browse to the location you save the .xml files
    9. Click Open.
    10. An additional window will open showing the progress of the import.
    11. Click Close when the import is complete.

     

    Important note: If prompted to Overwrite existing product select Yes. There may be multiple you have to overwrite.

     

    The  remaining instructions are written to help someone who has never used  Patch manager to patch a client. This is not the only method for  applying a Monthly Component Patch, other methods can be used if  desired.

     

     

    Note: Although  imported using the same process as importing a custom definition, the  MCP patch definitions will show up in the LANDesk Updates category.

     

    Detecting Monthly Component Patch on Clients:
    1. From a LANDesk 32bit console Click Tools | Security and Compliance | Patch and compliance.
    2. Expand Settings | My settings.
    3. Right click on Scan and Repair.
    4. From the Right Click menu select New.
    5. From the Scan and Repair settings screen.
      1. Change the Name to "LANDesk Updates only".
      2. From the Menu on the left select Scan options.
        1. Make sure that only LANDesk Updates is selected.
    6. Click Save.
    7. Click the Create a Task Icon and select Security Scan.
    8. From the Create security scan task screen.
      1. Change the Task Name to "Scan for LANDesk Updates".
      2. Under Task type select Create a scheduled task.
      3. Under Scan and repair settings select LANDesk Updates only.
      4. Click Ok.
    9. This creates a scheduled task called Scan for LANDesk Updates.
    10. Add computers from network view by doing one of the following.
      1. Drag and drop the computers into the task.
      2. Copy and paste the computers into the task.
      3. Create a Query representing the computers you with to scan and Drag the Query onto the task.
    11. Once you have populated the task with computers Right Click on the task and click Start Now.
    12. The time for this task to complete will depend on the number of computers that have been added to the task.

     

     

    Repairing Monthly component patch:
    1. Move the two Zip files extracted from the Monthly Component Patch to the Patch folder.
      1. By default this is located at \\<coreserver>\ldlogon\patch.
    2. From a LANDesk 32bit console.
    3. Go to Tools | Security and Compliance | Patch and compliance.
    4. Change Type to LANDesk Updates.
    5. Under Patch and Compliance expand LANDesk Updates.
    6. Click the Scan Folder.
    7. Locate the Month Component Patch Custom Definition
    8. Right Click on the LANDesk Updates and select Repair.
    9. From the Create Repair Task window.
      1. Change the Task Name to "Repair <name of Monthly Component Patch>".
      2. Click Repair as a Scheduled task.
      3. Click Add all Affected computers.
      4. Under Scan and repair settings select LANDesk Updates Only.
      5. Click OK.
    10. This will create a Scheduled task named Repair <Name of monthly component patch>
    11. When you are ready to begin repairing the patch Right Click on the Task and choose Start Now.

     

     

    Important Note: The Scan and repair setting configured will have the following effect on the client.

    • If needed it will reboot the client. Giving them a message and 1 minute to close programs before it restarts the client.

    If  you wish to adjust this you can access the Help files for an  explanation of the other options included in the Scan and Repair  settings.

     

    Additional Information

     

    Scan and repair settings

    Patch Manager Getting started Guide

     

    If  you need to deploy multiple Monthly component patches you can use this  article in conjunction with the following to repair all the patches at  the same time.

    How to use Custom groups to quickly bring a computer up to date.

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