Skip navigation
1057 Views 1 Reply Latest reply: Nov 8, 2011 11:13 AM by dmshimself RSS
Apprentice 33 posts since
Aug 30, 2011

Has received 1 of 9 achievements.
Currently Being Moderated

Nov 8, 2011 10:43 AM

Request process to auto-generating multiple child tickets

Hi all,


Im trying to build a process where a parent ticket, once opened, will auto-create multiple (about 4-5) child tickets sent directly to their respective techs.


Within those child tickets, i want it to open a specific window for each (not the default one). I figure the view rules is what i need to look at?


Ive tried all sorts of methods but nothing seems to work correctly.


Has anyone ever done anything like this before?

More Like This

  • Retrieving data ...

Bookmarked By (0)


  • Correct Answers - 20 points
  • Helpful Answers - 10 points
LANDESK Community powered by Jive SBS®  |  Legal Notices  |  Privacy Policy  |  Icon 

TweeterOn Twitter  |  Icon FacebookOn Facebook © 2007 LANDESK Software