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1163 Views 1 Reply Latest reply: Nov 30, 2011 5:27 AM by KarenPeacock RSS
cmuina Rookie 41 posts since
Feb 28, 2011

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Nov 30, 2011 5:05 AM

Imposible to see Tree from Web Desk


I am upgrading Landesk Service Desk Version for 7.4 but I have a problem in Web Desk. I can't see Incident tree with information about notes, attachemnts and so on. If I open the same incident with Console i can see it, but from Web Desk it is impossible. Althougth i access with an analyst user or Enduser.


Can some one help me?

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