I'm completely new to LANDesk Management Suite and just installed 9.0 SP2. I'm doing some testing with a couple of servers to get the alerting the way that I want it, and I'm struggling with the detection frequency. Is the Polling Interval that can be set on an individual alert the frequency that the Agent checks to see if the criteria for the alert have been reached, or the frequency with which it is reported to the LDMS? Last night I just wanted to see what it looked like when an alert was triggered (and I wanted to see if I had the email action set up right) so I set a disk space alert to be critical if 30% was used, set the Polling interval to 1 minute and deployed the ruleset to a machine that was pretty low on space (5% or so). About 5 hours later, the alert finally showed up in Real-time inventory and monitoring, but I expected it to trigger immediately. Is that the expected behavior? I'd really like to know if there's a problem faster than that.
If you are testing I would test with SP3. In your agent Configuration, do you have Real-Time Inventory and Monitoring (Baseline/Extended) checked. Also check the Alertservice.log in LANDesk\ManagementSuite\log to see if it generated the alert late or it got held by your mail server. Also make sure that when you drpped a time on the alert it was always, and make sure the alert service is running on the core. Again if testing/evaluating I would use SP3.
I do have Real-time Inventory and Monitoring enabled. I just realized that the alerts weren't triggered 5 hours later, they were logged using GMT. Thanks for pointing me at that log!