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1785 Views 8 Replies Latest reply: Mar 6, 2012 5:11 AM by Stu McNeill RSS
masterpetz ITSMMVPGroup 387 posts since
Feb 26, 2008

Has received 7 of 9 achievements.
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Feb 27, 2012 11:30 AM

Maybe it's worth a important mention...

Hi @all,

 

just an information for those who like to update servicedesk to 7.5. In earlier versions notes/attachments coming in by inbound mail has as the creation user SA. This has changed now, it is System now. Think about this in your calculations and process conditions... (we noticed it after the upgrade...)

 

Cheers

Christian

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