Same as in previoius versions of LANDesk - same issue in LDMS v9 SP2 - how can this issue still be an issue?
When using an English keyboard and English Language OS - when doing a remote control to client at their Windows Login Prompt - isn't working to map correctly remote control operators US keyboard and English Language OS to client.
Check "Auto Keyboard mapping" in options of Remoute control.
It should solve your issue.
AutoMapping only works when you are actually logged in to the remote station. Problem is however, that one cannot get past the login prompt if the login requires fancy characters such as (!@#$%^&*).
The only way we have found that one can get around this problem is to set the host machine to the French language keyboard, and physically attach a French keyboard to the host machine too.
Does anyone have any better suggestions?
We need to have this as an enhancement request
Same problem?? -> http://community.landesk.com/support/message/75427