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857 Views 3 Replies Latest reply: Apr 6, 2012 4:33 PM by MrGadget RSS
MrGadget Specialist 407 posts since
May 16, 2011

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Apr 4, 2012 9:03 PM

Scan For Custom Data Registry Key not Working



I followed Doc 1089 to the T and checked on the computer in the ldapl32.ini file to see if the core passed on the registry entry I added in the  core and it was there.

I run a Full Sync scan on the computer and nothing new shows in my inventory.


The registry keys I added all have a dword listed or Reg_sz listed in the registry.


Checked, doublechecked spelling , spaces, commas etc in fact I took a entry that is working and copyed it but put it under a different heading in the inventory and it only shows under the heading it was in originally(I did not delete the original entry only copyed/duplicated).

The original heading was (Computer) - Custom Data - Landesk.  The new heading (Computer) - Custom data - Nic settings.


Also checked in Services - Inventory Blocked applications and can't find my entry in there either.


Any suggestions?

  • MarXtar SSMMVPGroup 2,050 posts since
    Jul 2, 2008

    Has received 8 of 9 achievements.
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    1. Apr 5, 2012 8:27 AM (in response to MrGadget)
    Re: Scan For Custom Data Registry Key not Working

    Lets try checking to be certain the scanning part of this is working correctly. This is a sequence I followed on my test machine before writing this:


    1. Manually edit the LDAPPL3.INI file located in c:\program files\landesk\ldclient\data
      1. We will do this manually but avoid overwriting it with the central one
    2. Find the existing entry for registry collection:
      1. KEY=HKLM,Software\Microsoft\Internet Explorer,Version,Custom Data - Internet Explorer - Version
    3. Copy this and paste it immediately below but change the 'Internet Explorer' part of the target inventory attribute to 'Fred'
    4. Save the file
    5. Launch the inventory scanner using the following commandline (modify for your directory)
      1. c:\program files\landesk\ldclient\ldiscn32.exe /O=c:\scan.txt /V /F
      2. This should run a full scan, not downloading the central ldappl file, and write it to a text file in the root of C:
    6. Open c:\scan.txt in Notepad
    7. Near the top you should see the registry info being collected similar to the following:
      1. Custom Data - MDAC - Version =2.81.1132.0
        Custom Data - Internet Explorer - Version =6.0.2900.5512
        Custom Data - Fred - Version =6.0.2900.5512
    8. If you have the 'Fred' entry, then this means the scanning is working
    9. Now run the scanner as follows:
      1. "C:\Program Files\LANDesk\LDClient\LDISCN32.EXE" /NTT=YOURCORE:5007 /S="YOURCORE"  /V /F
      2. This should now send a full scan to your core server using the local ldappl3 file
    10. This is unlikely to make it to the database, more likely you will see it has been blocked as unknown data
      1. Configure - Services - Inventory - Unknown ItemsUnknownItems.png
    11. If this has worked how it did for me, then you see what I see in the screenshot


    After this, it should be a case of trying to replicate this for other keys. Remember though that you should only do HKLM keys as HKCU keys are not accessible to the scanner if launched by local scheduler.


    Hope this helps.


    Mark McGinn

    MarXtar Ltd

    LANDesk Silver ESP


    The One-Stop Shop for LANDesk Enhancements

    - Wake-On-WAN - Distributed Wake-On-LAN, Scheduled Power Down, and SWDist Sequencing

    - State Notifier - Real-Time Device & User State Inventory Updating & Alerting

  • ahe Expert 862 posts since
    Dec 21, 2007

    Has received 4 of 9 achievements.
    Currently Being Moderated
    2. Apr 5, 2012 10:24 AM (in response to MarXtar)
    Re: Scan For Custom Data Registry Key not Working

    I've some additional hints...


    Here you can find a additional description too:



    Or you can try the tool regtoinv, you can get it from LANDesk support...with this tool you can scan the registry for entries in registry where you want and write it in inventory ...




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