Skip navigation
827 Views 3 Replies Latest reply: Apr 14, 2012 2:53 PM by jdonneau RSS
jdonneau Apprentice 28 posts since
Jan 7, 2009

Has received 2 of 9 achievements.
Currently Being Moderated

Mar 30, 2012 11:27 AM

Webaccess URL in 7.5 (instance installer)

Hi, we would like to upgrade our customer to 7.5 however they want to keep the Webaccess URL (i.e. http://servername/Webaccess/wd) because this is used in browser bookmarks, interfaces etc.

 

The 7.5 instance installer (or "Servicedesk Configuration Center") does not like it if i remove the instance name of the Webaccess application when creating it (i tried "Webaccess" instead of "instance.Webacess"), it freezes when i try to save.

 

So instead i used the instance.Webaccess name and (manually) created an application "Webaccess" in IIS manager and pointed it to the physical path of "instance.Webaccess". This works (i.e. i can now use the original URL to access the 7.5 Webaccess) however i do not want to set this up in their production environment, not knowing this is a safe way to go ahead.

 

Any experience on this? Is there a way to create the same URL using the instance installer?

 

Regards

Jörn

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 20 points
  • Helpful Answers - 10 points
LANDESK Community powered by Jive SBS® 4.5.7.1  |  Legal Notices  |  Privacy Policy  |  Icon 

TweeterOn Twitter  |  Icon FacebookOn Facebook © 2007 LANDESK Software