I recently set up a test 7.5 environment (I love the installer). I have been having issues with Integrated Logon. I have an open case for this but checking to see if anyone found the answer yet.
I enter the URL for WebDesk: https://ServerName/FrameworkName/wd/Logon/Logon.rails and I get a logon screen. Right away I know this is wrong. Using the same browser and 7.4, I am re-directed to the opening web page, no logon screen. With 7.5 I get the logon screen, I enter my network username and password and am presented with an Explicit logon screen. On this screen I use Pink for a username and Butterflies for the password and it brings up my main screen. Obviously it doesn't care what I type in here.
Both 7.4 and 7.5 are on Win 2008 R2 64 bit servers. Both are using HTTPS although the same error occurs without SSL enabled. The rights are exactly the same for both systems. I have rebooted my server and my computer. The TPS file shows Integratedonly.
Certainly someone else has seen this.
And have you checked the Service Desk Configuration Centre on the server ( http://localhost/ServiceDesk.ConfigurationCentre ) to see that the Configured Application for Web Access has it's Logon Policy setting set to integrated Only?
Mine is also set to IntegratedOnly.
By all rights it should be working just fine. I can't see anything that looks odd. Martyn has looked at it and came to the same conclusion so he is thinking that maybe I need to re-install Service Desk on the server. If there is something in a config file that is wrong, we could not find it. I was kind of hoping someone else has seen this. Maybe it's a good thing nobody else has seen this.
What happens when you got to https://ServerName/FrameworkName/ taking off the wd/Logon/Logon.rails
I've noticed if you have the full url https://ServerName/FrameworkName/wd/Logon/Logon.rails we get the logon screen even though it's setup for integrated.
But when we go to https://ServerName/FrameworkName/ it logs in just fine. We publish the shorter URL to integrated analysts and it seems to be fine.