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113 Views 1 Reply Latest reply: May 1, 2012 4:40 AM by dmshimself RSS
Jamie Cannon ITSMMVPGroup 1,356 posts since
Feb 28, 2008

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Apr 30, 2012 2:01 PM

Importing Request Management, Release and Service Catalogue for 7.5

In the Upgrade manual for 7.5 there is a section about importing the Request, Release and Service Catalogue Design transfer.xml files.  Does anyone know where these are?

 

I'm upgrading from 7.4 so do I even need these?

 

Thanks,

  • dmshimself ITSMMVPGroup 2,248 posts since
    Dec 16, 2007

    Has received 7 of 9 achievements.

    I cannot see them on my 7.5 distribution either, but I don't think they have changed since 7.4

     

    \7.4\LD-UN-34-74 - LANDesk Service Desk Suite\Process Packs

     

    But really to be sure I'd be asking your support team to confirm whether they have changed or not.  If you are upgrading and they are not there, you will need to apply these design transfer files (or the 7.5 versions).

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