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1891 Views 9 Replies Latest reply: May 25, 2012 8:27 AM by quang.do@quiksilver.com RSS
Apprentice 33 posts since
Aug 30, 2011

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Jan 26, 2012 8:27 AM

Web Access not displaying options

When opening an incident in the Console, the drop down for my "Response Level" appears fine with all the options ive inputted.

 

However, in the Web Access, the drop down is blank or doesnt display any options.

 

 

Is there something i need to do to enable this drop down to display in the webaccess?

 

(Attached is a picture of what is showing in the Console, and in the web acccess)

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