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7 Replies Last post: Jul 2, 2008 11:57 AM by Robert  
Click to view rmeyskens's profile Rookie
rmeyskens
9 posts since
May 2, 2008

May 12, 2008 11:32 AM

8.8 Console Logon Error

 

Getting the following error when trying to login to the console

 

 

Console Initialization Error: The connection was not closed. The connection's current state is open.

 

 

 

 

Initially had the agent installed on the laptop, then removed the agent inorder to install the console. Maybe the agent isn't fully uninstalled? Any ideas?

 

 

Click to view Rick Davies's profile Expert
Rick Davies
374 posts since
Dec 14, 2007
1. May 12, 2008 12:43 PM in response to: rmeyskens
Re: 8.8 Console Logon Error

What version of LANDesk are you using? This sounds like you need to reboot.

Click to view rmeyskens's profile Rookie
rmeyskens
9 posts since
May 2, 2008
2. May 12, 2008 12:45 PM in response to: Rick Davies
Re: 8.8 Console Logon Error

The laptop had been rebooted and it did not solve the issue.

Click to view Rick Davies's profile Expert
Rick Davies
374 posts since
Dec 14, 2007
3. May 12, 2008 12:48 PM in response to: rmeyskens
Re: 8.8 Console Logon Error

 

Sorry that should have read what is the OS version you are using... Can you attach a screen shot of the error message or describe the steps to recreate it.

 

 

Click to view rmeyskens's profile Rookie
rmeyskens
9 posts since
May 2, 2008
4. May 12, 2008 12:55 PM in response to: Rick Davies
Re: 8.8 Console Logon Error

 

Console is 8.8

 

 

OS is XP

 

 

This is what happens. Click on LANDesk Management Suite to login. I enter in my username and password to login. Then it returns the following error:

 

 

Console Initialization Error: The connection was not closed. The connection's current state is open.

 

 

 

 

Thanks

 

 

Attachments:
Click to view Robert's profile Rookie
Robert
2 posts since
Jul 2, 2008
5. Jul 2, 2008 9:03 AM in response to: rmeyskens
Re: 8.8 Console Logon Error

Has there been any further progress on this error/issue? I just did a fresh install of 8.8 on an XP box as well and am getting the exact same message. I've done the reboot dance with no luck. Thanks.

Click to view ponderosa's profile Specialist
ponderosa
84 posts since
Dec 5, 2007
6. Jul 2, 2008 9:39 AM in response to: rmeyskens
Re: 8.8 Console Logon Error

 

Try this:

 

 

1- Re-register .NET on the core. Run the following command: C:\windows\microsoft.net\framwork\v2.0.50727\aspnet_regiis.exe -i

 

2- Remove the console from the remote workstation.

 

3- Reinstall .NET 2.0 on the remote workstation.

 

4- Reinstall the console.

 

 

--Jed

 

 

Click to view Robert's profile Rookie
Robert
2 posts since
Jul 2, 2008
7. Jul 2, 2008 11:57 AM in response to: ponderosa
Re: 8.8 Console Logon Error

This method fixed the problem for me. I'm knee deep in LanDesk now. Thanks.

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