Skip navigation
1115 Views 2 Replies Latest reply: Jan 25, 2012 6:37 AM by gman1981 RSS
gman1981 Apprentice 78 posts since
Jan 12, 2009

Has received 2 of 9 achievements.
Currently Being Moderated

Jan 25, 2012 5:43 AM

Incident Report in Self Service (v7.5)

I'm currently testing the 7.5 upgrade (we are moving from 7.3.2 with the old Service Portal), I would like to be able to offer the ability to use the report feature available. However even after running the set DSN application to put in the database credentials, I get an error in web access. I have attached a screenshot of the incident.

 

When I run the report in Crystal it is still still asking for database credentials though, when I put in the credentials it works fine though? So I'm a bit confused.

 

Any pointers?

Attachments:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 20 points
  • Helpful Answers - 10 points
LANDESK Community powered by Jive SBS® 4.5.7.1  |  Legal Notices  |  Privacy Policy  |  Icon 

TweeterOn Twitter  |  Icon FacebookOn Facebook © 2007 LANDESK Software