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652 Views 4 Replies Latest reply: Apr 16, 2012 9:34 AM by Snowman RSS
tyager Rookie 18 posts since
Mar 8, 2010

Has received 1 of 9 achievements.
Currently Being Moderated

Apr 3, 2012 9:38 AM

Landesk slowing down macs

Hi all,

 

Has anyone noticed the Landesk agent slowing down Macs to a crawl, and after checking the log console seeing a lot of crashes caused from Landesk . Looks like the ldscan. Any ideas?

 

 

ldcrash.png

Log files are also attached.

Attachments:
  • Snowman SupportEmployee 200 posts since
    Nov 15, 2007

    Has received 3 of 9 achievements.
    Currently Being Moderated
    1. Apr 3, 2012 1:16 PM (in response to tyager)
    Re: Landesk slowing down macs

    Wow that is a lot of crashes. From your SS it looks like policies are crashing also. Does the agent work for you?

     

    Can you describe more specifically when the mac is slowing down? For example as soon as you install the LANDesk agent?

  • Snowman SupportEmployee 200 posts since
    Nov 15, 2007

    Has received 3 of 9 achievements.
    Currently Being Moderated
    2. Apr 3, 2012 5:37 PM (in response to Snowman)
    Re: Landesk slowing down macs

    Also looking at your crash logs it seems like there is something it doesn't like in your settings file. Maybe bad server address? If you want to attach your /Library/Preferences/com.landesk.ldms.plist file I'll take a look.

  • Snowman SupportEmployee 200 posts since
    Nov 15, 2007

    Has received 3 of 9 achievements.
    Currently Being Moderated
    4. Apr 16, 2012 9:34 AM (in response to tyager)
    Re: Landesk slowing down macs

    I looked at your plsit and crash logs. I think you should open a ticket with support for this issue. Your plist looks good and I have been unable to duplicate the symptoms you are seeing.

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