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350 Views 4 Replies Latest reply: Apr 13, 2012 9:59 AM by Gerald.OLMOS RSS
Gerald.OLMOS Rookie 4 posts since
Apr 9, 2012

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Apr 13, 2012 9:37 AM

Problem with Stop clock in Incident Process

  Dear All,

 

We have a problem in our process, when we are waiting for an external or client answer, our process have a stop clock, in the template the box is checked but sometimes it doesn't work. Because when we make a return from external or from our client we have this message:

 

If you have any idea....

thanks

Error.jpg

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