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6446 Views 8 Replies Latest reply: Jul 20, 2009 12:51 PM by aparker RSS
Jamie Cannon ITSMMVPGroup 1,356 posts since
Feb 28, 2008

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Jul 20, 2009 8:54 AM

Marking tickets Closed in DB

Is there a script out there that can mark tickets as closed in the DB?  We have a ton of junk tickets that need to be marked closed and I want to do it in bulk so I don't have to open 500 tickets 1 at a time.  Is this possible to do?

 

Thanks,

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