LANDesk User Community: Computer Location field for Macintosh computers

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7987 Views 7 Replies Latest reply: Dec 4, 2009 8:48 AM by Snowman

James Jaeger

58 posts since
Sep 20, 2008

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Dec 2, 2009 8:20 AM

Computer Location field for Macintosh computers

We join all of our computers to our domain. When I look at the inventory for a windows computer, I see a field called Computer Location, which gives me the OU where the computer is located with in the domain. I can find no corresponding field in a Macintosh inventory. Any ideas on how I can find this information for our Macintosh computers?

I would be greatfull for any help. We are using LD8.8 SP2, but will be upgrading to SP3 next week.

Jim

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Tags: 8.8, mac_support, mac;maxosx;os

James Marriott
1,044 posts since
Dec 19, 2007

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1. Dec 2, 2009 8:27 AM (in response to James Jaeger)
Re: Computer Location field for Macintosh computers

Does anything show in LDAP location on the right side of the Inv Window?

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James Jaeger
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2. Dec 2, 2009 9:51 AM (in response to James Marriott)
Re: Computer Location field for Macintosh computers

No, that field is no in he inventory of the Mac computers either.

Jim

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James Marriott
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3. Dec 2, 2009 10:47 AM (in response to James Jaeger)
Re: Computer Location field for Macintosh computers

we have that field on our Macs.

Create a Custom Script, call it something like "Full Mac Inv Scan" with this line:

[MACHINES_MACX]
REMEXEC0=/Library/Application\ Support/LANDesk/bin/ldscan -F -R

That will force a full inventory scan, see if that does it.

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James Jaeger
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4. Dec 2, 2009 11:09 AM (in response to James Marriott)
Re: Computer Location field for Macintosh computers

Have ran the full inventory scan with the -F -R switches, and still no fields.

-Jim

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Snowman
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Nov 15, 2007

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5. Dec 2, 2009 12:51 PM (in response to James Jaeger)
Re: Computer Location field for Macintosh computers

This data is only returned when the following conditions are met when the inventory scanner runs.

1. Machine has been added to a domain sucessfully
2. A domain user is currently logged into the machine.

It sounds like you are meeting condition 1 but is condition 2 being met?

Also you can tell if you look at the landesk.log on the client when the scanner is running you will see a message like "Error retrieving LDAP information" if the above conditions are not met.

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James Jaeger
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6. Dec 4, 2009 7:34 AM (in response to Snowman)
Re: Computer Location field for Macintosh computers

After confirming that both conditions have been met, I am still seeing that the Computer location and the LDAP location are missing from my Macintosh computer inventory's.
The only statments in the log file about LDAP follows:

LDAP system version number 0x1062

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Snowman
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7. Dec 4, 2009 8:48 AM (in response to James Jaeger)
Re: Computer Location field for Macintosh computers

What version of the OS and Mac Agent build are you using?

Also what OS version is your LDAP server?

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