When selecting detach child action the query window shows no results

Version 2
    Question

    When selecting detach child action the query window shows no results

    Answer

    You need to configure the results window to show what you need to see:

     

    Take a full database backup

    Go into object designer

    Locate and highlight the Incident object

    Click on Results Output Attributes and a button with ... will be displayed. Click on this and the Results Output Selection window will be displayed

    Add in the columns that you want to see on the query - I would recommend adding Reference Number and Title

    Save the changes

    Environment

    ITBM all versions