Announcing Service Desk 2016.3

Version 4

    Announcing Service Desk 2016.3

    We are pleased to announce the latest release of LANDESK® Service Desk. Version 2016.3 is available from October 18.

    This latest version delivers powerful features and enhancements that improve visibility and user experience, enabling service management professionals to take action faster.

    Read more about the highlights of 2016.3 below:

    • Zero in on relevant information with knowledge search in Workspaces
    • Assess risk of changes with impact analysis in Workspaces
    • Cut the noise, locate records faster with filters on queries
    • Manage users with the new User Administration page
    • New out-of-the-box templates
    • ….and more

    Please refer to the document What’s New in LANDESK Service Desk 2016.3 for further information.

     

    New Design App

     

    In addition to the 2016.3 release, get the new KBot Design App. Design, build, create, and publish services as part of a process. The app will be freely available soon from the Design App Store.

     

    Access LANDESK Service Desk 2016.3

     

    Registered individuals can access the newest Service Desk software via the download area on the Community from October 18. For the latest end-of-life dates, refer to the Customer Support End of Life web page .

     

    Beta Program

    Join the Service Desk beta program. http://beta.landesk.com to try out future pre-release developments.