When selecting detach child action the query window shows no results

    Question

    When selecting detach child action the query window shows no results

    Answer

    You need to configure the results window to show what you need to see:

     

    Take a full database backup

    Go into object designer

    Locate and highlight the Incident object

    Click on Results Output Attributes and a button with ... will be displayed. Click on this and the Results Output Selection window will be displayed

    Add in the columns that you want to see on the query - I would recommend adding Reference Number and Title

    Save the changes

    Environment

    ITBM all versions