How to request new content be added to Security and Patch Manager


    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6

    If there is an application update that you would like to see included in Patch Manager content you can submit a request to LANDesk support to have the content added.

     

    A list of current Patch Manager content can be located here: LANDESK Patch News Bulletin: Supported Products Spreadsheet for LANDESK Patch and Compliance.

     

    To increase the chance of the content being added and the speed that it is added, collecting the following information for the Support case will be helpful.

     

    1. Name of the application including version.
    2. Name of the update.
    3. Link to the update.
    4. A short business justification for adding the content.

     

    It is recommended to use the Support Portal to submit this information.

     

    Note: The addition of new content is not guaranteed.  It is reviewed on a case-by-case basis.