8 Replies Latest reply: Mar 24, 2010 9:47 AM by rolandofgilead RSS

    Some spyware slipping through

    Apprentice

      Hello all,

       

      I'm having a problem that is starting to be more and more frequent; namely a lot of my users are getting infected with the Antivirus 2009 or Spyware 2009 families of spyware.  I have checked that the spyware definitions for these are set to autofix, real-time spyware is enabled on my clients.  I'm running 8.8 sp2.  I haven't had a problem with spyware since we started using LANDesk 8.6 a few years ago; but lately more calls are coming in.  I'm just not sure if I'm doing something wrong or what.

       

      Even if I run a Security scan manually once the infection is present it doesn't get rid of it or report that it's even there.  I have to use a free scanner like Spybot or malwarebytes to ultimately get rid of it.  Seems to me an entereprise level software should get rid of anything a free program can.

       

      Any thoughts?

       

      Thanks