4 Replies Latest reply: Jun 16, 2011 1:15 PM by cweatherford RSS

    Application Failure LDcpu.exe 9.0.0.473 in ntdll.dll

    Rookie

      We've just installed version 9.0.1.20 (9.0 SP1) of the desktop agent on Windows XP SP3.  Now, many users are complaining of the following error:

       

           Application Failure  LDcpu.exe 9.0.0.473 in ntdll.dll 5.1.2600.5755 at offset 0001b21a

       

      Has anyone else seen this in their environments?

       

      Thanks!

       

      - - - from event log - - -

       

      Faulting application LDcpu.exe, version 9.0.0.473, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0001b21a.

       

      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

       

      0000: 41 70 70 6c 69 63 61 74   Applicat
      0008: 69 6f 6e 20 46 61 69 6c   ion Fail
      0010: 75 72 65 20 20 4c 44 63   ure  LDc
      0018: 70 75 2e 65 78 65 20 39   pu.exe 9
      0020: 2e 30 2e 30 2e 34 37 33   .0.0.473
      0028: 20 69 6e 20 6e 74 64 6c    in ntdl
      0030: 6c 2e 64 6c 6c 20 35 2e   l.dll 5.
      0038: 31 2e 32 36 30 30 2e 35   1.2600.5
      0040: 37 35 35 20 61 74 20 6f   755 at o
      0048: 66 66 73 65 74 20 30 30   ffset 00
      0050: 30 31 62 32 31 61         01b21a