3 Replies Latest reply: Apr 14, 2011 9:12 AM by Sundiata Kita-Bradshaw RSS

    Error when creating or editing a delivery method

    Sundiata Kita-Bradshaw Apprentice

      I am getting an error message when trying to edit or create a delivery method. The error is "Failed saving to db, core: (corename) as user (username) method: WebService". I have also attached a screenshot. All users are receiving this this error with delivery methods. I have checked the roles and everything is set correctly. We are able to access the database just fine. Inventory scans are coming in just fine also. We tried restarting the DB server but not the core and this did not resolve the issue. I found one discussion on here and someone said that it was a proxy setting on IE but I know that's not the problem here.

      We did install a patch on the core last week (LD90-SP2-MCP_SD-2011-0217) because I could not access any tasks- (http://community.landesk.com/support/docs/DOC-21781). The patch did resolve that issue but hopefully it didn't cause this one.


      The full error in the bottom section on the screenshot is:


      "System.Exception: Failed saving to db, core: (corename) as user (username) method: WebService
         at LANDesk.ManagementSuite.Data.Exportable.SaveToDB(String targetCore, Boolean failIfCoresDontMatch, DBLoadSaveLevel whatToSave, SaveMethod saveMethod)
         at LANDesk.ManagementSuite.Data.Exportable.SaveToDB(Boolean failIfCoresDontMatch, DBLoadSaveLevel whatToSave)
         at LANDesk.ManagementSuite.SoftwareDistribution.Business.DeliveryMethod.Commit()
         at LANDesk.ManagementSuite.SoftwareDistribution.WinUI.DeliveryMethods.DeliveryMethodNode.OnRename(String text)"


      Any ideas?