1 Reply Latest reply: Nov 30, 2011 5:27 AM by karenpeacock RSS

    Imposible to see Tree from Web Desk

    cmuina Apprentice

      Hi,

      I am upgrading Landesk Service Desk Version for 7.4 but I have a problem in Web Desk. I can't see Incident tree with information about notes, attachemnts and so on. If I open the same incident with Console i can see it, but from Web Desk it is impossible. Althougth i access with an analyst user or Enduser.

       

      Can some one help me?