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      • 30. Re: How does one get Patch Manager to uninstall .msi?
        Tanner Lindsay SupportEmployee

        @AspenSkier

        Just saw your latest post. What document did you find about zipping up a single file and stuff? I saw the pdf from James, but is there another document? I might have to go ... talk to someone... .

        • 31. Re: How does one get Patch Manager to uninstall .msi?
          Tanner Lindsay SupportEmployee

          @James

          I agree, if this was all one definition with the uninstall and install strung together, I think the zip/script would be great.

          • 32. Re: How does one get Patch Manager to uninstall .msi?
            AspenSkier Specialist

            @ James,

             

            actually in my first post I 'thought' that I said I wanted two separate definitions.  1 definition would uninstall the old product and the 2nd definition would install the new product.  Whatever I may have said, I do find this scenario necessary because there are some clients that simply need the software removed and not reinstalled.  Again, the dependency that I requested IS working as far as I can tell, its just that the uninstall fails.

             

            @ tanner

             

            the best/worst practices discussion about having one definition or two really isn't the issue here, the underlying problem is that no matter how I try to get patch manager to uninstall an MSI, it fails to do so.  Again, I can create a definition which passes the MSI package to a computer and I can try to perform the /uninstall switch against it using MSIEXEC, but it fails.  If I try to work around that by trying to remove the switches/arguments from the equation by employing a separate script and zipping it, it still fails.

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