5 Replies Latest reply: Mar 20, 2012 9:48 AM by Chris_W RSS

    Creating a new Web Desk/Web Access virtual directory for Integrated Login

    Chris_W Expert

      Morning all,


      I have been folllowing: http://community.landesk.com/support/docs/DOC-11425 to create an integrated login for web and running into some issues.


      In IIS I have created a new application pool WebAccess.Integrated and also created a new virtual directory with the same alias as per http://community.landesk.com/support/docs/DOC-6824.

      The virtual directory points to existing WebAccess site (not sure if this is correct. Have tried pointing to a copied & renamed folder and get the same issue) .rails mapping have been added.


      I've copied the c:\Documents and Settings\All Users\Application Data\Touchpaper\WebDesk along with the tps.config file which has been ammended to included explicit parameter.


      Throughout this process, iisresets have been carried out regularly and when I try browsing to http://servername/webaccess.integrated I can see it trying to open the default dashboard for analysts after login as it attempts to open http://servername/WebAccess.Integrated/wd/Dashboard/OpenHomeDashboard.rails?id=054d8ba8-01c9-4ce0-a61d-176fe6dc6ff9  but I just get a 404 cannot be found.


      Can anyone help me out here?