4 Replies Latest reply: Apr 16, 2012 7:33 AM by kec RSS

    Crystal Report attached to Email Reminder not working

    kec Apprentice

      Hello all,

      we have a Crystal Report that runs and, at runtime, this report is supposed to be emailed to a group of staff when an action is taken.

      The report expects a parameter that is the GUID of the current Change record that is being accessed.

      The email is failing and the Event Log shows the error below.

      Does anyone know why this may be happening?

      We've checked the login credentials and ensured that the relevant file permissions are set but still get this error.

      Many thanks in advance,

      Keiron.

       

      Logon failed.

      Details: ADO Error Code: 0x

      Source: Microsoft OLE DB Provider for SQL Server

      Description: Login failed for user 'LANDesk_UserCEC_ROS'.

      SQL State: 42000

      Native Error:

      Error in File C:\Windows\TEMP\Scope {365660D2-8778-43FF-969A-B045B1455801}.rpt:

      Unable to connect: incorrect log on parameters.