9 Replies Latest reply: May 25, 2012 8:27 AM by quang.do@quiksilver.com RSS

    Web Access not displaying options

    Apprentice

      When opening an incident in the Console, the drop down for my "Response Level" appears fine with all the options ive inputted.

       

      However, in the Web Access, the drop down is blank or doesnt display any options.

       

       

      Is there something i need to do to enable this drop down to display in the webaccess?

       

      (Attached is a picture of what is showing in the Console, and in the web acccess)