4 Replies Latest reply: Aug 30, 2010 11:53 AM by shirish RSS

    Converting a user from Analyst to End user

    Rookie

      I would like to convert few users from Analyst to end Users. When I invoke 'Change user Type'  from action list, I get a warning message saying something like 'you may loose data for attribute Activitiy which is not present on End User'. Can someone help me with understanding what I will be loosing by going ahead with the conversion ?  I have noticed that I can view assignments for ex analysts from the assignments object in incident module after the analyst has been removed. What else is stored in the database for the analysts ?

       

      Thanks,

       

      - Shirish