2 Replies Latest reply: Oct 1, 2010 6:13 AM by dgaughran RSS

    Identify the privilege to run name field label in incident window?

    dgaughran Apprentice

      hi folks,

      if anyone can help me with this it would be great. i have an analyst role that is not authorised to use the hyperlink name field (the label is hyperlinked) on an incident that links through to the analyst/end user window. this allows update of analyst/end user records. The problem is when an analyst with this role selects the hyperlinked field they get the message - You do not have the privilege to run this component - have looked but cannot identify what this might be in order to change.