7 Replies Latest reply: Oct 18, 2011 6:12 AM by smiddleton RSS

    I am getting error message on the creation date

    kirannallana Rookie

      Hi all

       

      I am using service desk 7.3.2. After filling up the form in service portal, I am trying to save it and during this time i am getting error message stating creation date is mandatory and non-null value need to be populated. Actually all we know this date  is pre-populated based on the log in time.   Dur to this error users are unable to submit the form.. Can anybody help me if you get this type of error. Please find scree nshot for the error.