8 Replies Latest reply: Jul 20, 2009 12:51 PM by aparker RSS

    Marking tickets Closed in DB

    Jamie Cannon ITSMMVPGroup

      Is there a script out there that can mark tickets as closed in the DB?  We have a ton of junk tickets that need to be marked closed and I want to do it in bulk so I don't have to open 500 tickets 1 at a time.  Is this possible to do?