1 Reply Latest reply: Jan 14, 2010 3:32 PM by Mroche RSS

    Helpdesk Vega 6.6 - .net 2.0

    Rookie

      Hi

      Can anyone tell me if Helpdesk Vega 6.6 is compatible with .Net 2.0.  We need to install .Net 2.0 on our servers in order to configure the HP Online Lights Out utility, I've looked at the Helpdesk 6.6 document on this forum but am still entirely clear.

      Can you advise?

      thanks

      Pippa

        • 1. Re: Helpdesk Vega 6.6 - .net 2.0
          Mroche SupportEmployee

          Hi Pippa,

           

          Vega 6.6 is only supported using .Net 1.1.4322.  You should be able to install .Net 2.0 on the servers but will have to set the Touchpaper virtual directories to use .NET 1.14322 if you are using Touchpaper Services Applications.  This can be done by right clicking on the virtual directory in IIS and click properties, then select the ASP.NET tab and set the ASP.NET version to 1.1.4322)

          You will need to create separate application pools as you cannot have different versions of ASP.NET running under the same app pool.

           

          If you are NOT using the following Touchpaper Services applications you should be able to install .Net 2.0 without any additional configuration - Touchpaper Services, NMS, SupportMe, Query Tool, ServicePortal, Mobile Portal, Asset Manager and Active Assistance, SurveyCenter.

           

          Regards,

           

          Martyn